The Community Work Adjustment Program provides a supportive, realistic work
experience at a community employment site to persons who need minimal adjustment and work
experience in order to enhance their potential for competitive employment.
Adjustment should improve a client’s work speed and quality as well as provide an opportunity
to test vocational potential in the open labor market at a site transferable to the client’s stated
The participating job site donates, under contract to Goodwill Industries, the
work site and the supervisor.
Persons are referred by first or third party referral to this program
and must have first or third party funding.
Expected Client Outcomes
- The client clarifies vocational goals
- The client is referred to placement services
- The client obtains employment
- Emotionally disabled
- Physically disabled
- Developmentally disabled
- Severely disabled
- Those with multiple disabilities
- Unemployed; underemployed; inappropriately employed
- Those needing minimal adjustment services
- Those lacking work experience
- Full or part-time work experience
- On-site training, observation, and evaluation by employer and program manager
- Vocational counseling
- Job slot development
- Job Coaching/Mentoring
In addition to meeting facility admission criteria, the individual referred to
the Community Work Adjustment Program should be unemployed; underemployed;
inappropriately employed, have verified potential for competitive employment (work quality and
speed of 75% of competitive norm), need minimal work adjustment services or work experience,
have reliable transportation, and first or third party funding.
How can you access this service?
For more information, call Ashtabula Goodwill, Inc. Serving
NE Ohio & NW Pennsylvania
at (440) 954-3565.
Step #1: Clients are referred to the program manager and the program is presented to them.
They will discuss mutual expectations and benefits, develop an Individual Vocational
Rehabilitation Plan and discuss potential work sites aligned with the client’s stated vocational
goal. A decision to admit the client will be made at this time.
Step #2: A typical CWA placement lasts 10 days. The program manager will make
arrangements to start the client with the job site and notify the referral source. The program
manager will then negotiate an initial interview time prior to the client’s start date so that the
client and the job site supervisor may meet, and any areas of concern are discussed and rectified
at this time. It is during this period that the outline of the program is made clear to the employer.
The employer is made aware of the 40-hour per week limitation; he is also made aware that there
is no responsibility to retain the client at the end of the program.
Step #3: The client participates in 10 days of community work adjustment not to exceed 80
hours. During this time visits and contacts with the job site and client are made by the program
manager to gather the necessary feedback and services requested by the referral source. During
this time observations are reported to the program manager by the supervisor and by the client as
Step #4: Upon total completion of Community Work Adjustment a final staffing is held,
results of the program are reviewed, and a final report is written.
Should a client be hired by the job site employer while still in the Community Work Adjustment program and the
employer cites no need for continuing support services, that client automatically is terminated from the program.
final staffing is held at the program’s end and the client is considered employed. If at the end of the 10-day period
the employer is committed to hiring the client but expresses a need for additional services, CWA may be extended at
the discretion of the referring counselor.
- Client will demonstrate ability to work in competitive community site
- Client will interact appropriately with employer/supervisor
- Client will demonstrate good worker traits of punctuality, good attendance and ability to
- Client will provide input on further recommendations
Assurances and Responsibilities
The Client Shall:
- Not work for more than 40 hours per week and shall participate for more than four weeks
or 160 hours
- Cooperate to the fullest extent to meet the objectives of the treatment plan
Goodwill Industries of Ashtabula Shall:
Be responsible for client wages
Be responsible for program continuality and correct operation
- Provide all technical assistance, client counseling, and job station assistance
The Job Site Shall:
- Donate to Goodwill the client job station
- Donate supervision and/or “stand-back” supervision to Goodwill for client
- Provide useful, transferable job experience for the client
- Not have regular employees laid-off or on “reduced hours”
- Not terminate or reduce the hours of a regular employee or reduce the pay scale of any
employee due to client participation.
- Not establish an employer-employee relationship with the client for the duration of this
- Not utilize more than one job station at one time for this purpose
Pursuant to the nature of this agreement, neither Goodwill Industries nor its cooperating and
sponsoring partners shall be required to retain the client or an employee.
Should the above
mentioned employer wish to retain the client, it shall be the sole responsibility of that party and
the client to negotiate such an agreement.