The work adjustment program improves basic skills necessary to obtain and maintain
employment - promptness, dependability, good work quality, efficiency, follow through, the ability to
work with others, plus the physical and emotional strength to get through a working day.
services will affect the adjustments made and develop the competencies necessary for the individual to
obtain appropriate employment and function successfully within a work environment.
adjustment program is able to provide exposure to a wide range of work experiences, which
encourages the client’s adaptation to change in supervision and environment.
The length of the
work adjustment program ranges according to individual need.
The program's emphasis is upon development
and maintenance or appropriate work behaviors, attitude and interpersonal relationships as
related to an actual work situation.
Expected Client Outcomes
At the conclusion of the program it is expected that the client will participate in higher level
work programming or obtain employment.
- Emotionally Disabled
- Physically Disabled
- Developmentally Disabled
- Severely Disabled
- Those with multiple disabilities
- Those who have expressed motivation to improve employment potential
- Those lacking proper work behaviors, knowledge, social skills or work skills necessary for employment
The work adjustment program functions within the framework for the Goodwill Industries
operation. The services provide development and maintenance of the client’s capacities to reach
their optimal level of vocational potential.
Work adjustment services make provisions for, but are
not limited to, the development or improvement of:
- Social Skills Training
- Work Habit Training
- Work Hardening/Stamina Building Personal Hygiene and Grooming
- Exposure to Practical Work Experience
In addition to meeting all facility admission criteria, the individual served should be lacking the
suitable work behaviors, knowledge, skills or physical and emotional tolerances necessary for
The individual’s potential for some type of employment must be evident in the
psychological, medical, and vocational information.
Finally, the person must be currently
underemployed or unemployed and expressing motivation to improve their employability.
Typically this program is authorized in 10-to 20-day increments, with 20 days being the most
common duration of service.
Goodwill Training Center
600 Hulbert Ave.
Ashtabula, OH 44004
How can an individual access this service?
EDS participants are referred through:
The Bureau of Vocational Rehabilitation
Cleveland BVR Office
14650 Detroit Ave., Ste. 300
Lakewood, OH 44107
- All individuals receive a client handbook and orientation to the work routine, including
discussion of policies and procedures, introduction to work supervisors and explanation of
- Placement of client in a specialized work situation is considered dependent upon
individual need and skill level.
- Work stations are selected by the client. The staff members are
assigned and are changed as necessary to facilitate the adjustment of the client.
- Within five days
of admission to work adjustment, the initial individual vocational rehabilitation plan is drawn up
for each client, which is a cooperative effort between the program manager and the client. This plan is
adaptable and may be amended as deemed necessary by the program manager, client and/or
- Clients are paid minimum wage or above.
- Periodic “staffings” (biweekly or monthly) provide continued evaluation of the treatment plan
and work adjustment program goals.
- The work slot supervisor is responsible for filling out the
program evaluation form (prior to each scheduled staffing or as needed) regarding the client’s
work habits, skills and overall progress. This is for review and feedback with the client.
and success are addressed during participant conferences. The program manager addresses this
information to the client.
- The program manager makes recommendations to the work slot
supervisor for the implementation of strategies for meeting treatment plan goals.
- The client is
made aware of their performance through regular feedback with both their work site supervisor and
program manager. This information is also shared with the referring counselor.
- Client feedback is
considered essential during all phases of the work adjustment program.
Referral Source Information and Responsibilities
The referring counselor receives a brief
written report on the client’s functioning level based on the program progress report.
adjustment program manager may request from the referring counselor additional supporting
documentation as needed.
Clients are discharged when completing the program. Prior to a client’s
discharge, a final work adjustment staffing is held. At that time, all
information is reviewed and recommendations and plans for a smooth transition into the next
phase of programming are formalized with the client and rehabilitation team.
A final work
adjustment report is sent to the referring agency, summarizing services rendered, problems
encountered, worker liabilities and assets, and outcomes of the program. Included in the final
report are formal recommendations for other services or programs deemed appropriate.